Aurelia Atelier Reviews
Aurelia Atelier Customer Reviews (9)
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Aurelia Atelier Customer’s Q&A
Aurelia Atelier FAQs
About aureliaatelier.com Prices and Cost?
Aurelia Atelier offers Free Shipping within Malaysia with a minimum spend of RM88 and Free Worldwide Shipping with certain minimum spend. They also have a Loyalty Program where customers can earn discounts. There is a 10% OFF offer when spending over RM188, applicable storewide and sitewide. For international shipping, the rates vary. For instance, shipping to Singapore costs RM35.00 but is free for orders over RM300. The same applies to Australia, Hong Kong, the United Kingdom, and the United States. For the rest of ASEAN and the rest of the world, the shipping cost is RM45.00 and RM105.00 respectively, with free shipping for orders over RM300 and RM500 respectively. They also have active coupon codes offering discounts such as 30% off, 50% off, $25 off, and cash back rewards. Please note that the delivery charge does not include any applicable importation charges, taxes, and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
About aureliaatelier.com Popular Products and Services?
Aurelia Atelier is known for its handmade and dainty jewellery, which are exclusively designed and made in Korea. They offer a variety of products, with one of their popular items being the Christmas Earrings. They also have a Loyalty Program where customers can earn discounts. Additionally, they provide free shipping within Malaysia for a minimum spend of RM88 and offer free worldwide shipping with certain minimum spend. They also offer a 10% discount on storewide and sitewide purchases when customers spend over RM188. For customer convenience, they have an order tracking system in place. If a gemstone falls off a piece of jewellery, they provide free gemstone settler services for 12 months from the date of purchase, given that the fallen gemstones are provided or they have additional gemstones. Otherwise, fees might be charged based on the material.
About aureliaatelier.com Payment Method?
At Aurelia Atelier, there are several payment methods available for customers. You can make payment via iPay88, GrabPay, Funds Transfer | Cash Deposit, Atome PayLater or Paypal. For iPay88, it accepts Credit Card, Debit Card, Internet Banking and eWallet (TnG, MAE, Shopee Pay, Boost and so on). For Funds Transfer | Cash Deposit, you can pay via online manually or ATM/Cash Deposit.
aureliaatelier.com Return Policy?
Aurelia Atelier accepts returns within 7 days. If you wish to return or exchange an item, you should contact their Customer Service within 7 days from the day you received your order.
As for their shipping policy, Aurelia Atelier sends out shipments from Monday to Friday using DHL eCommerce Asia. Orders are processed on the next day and customers can expect to receive their orders within 1 - 4 working days for Malaysia and 3 - 14 working days for International orders.
They offer Free Shipping within Malaysia with a minimum spend of RM88. For international shipping, they offer Free Shipping over RM300 for certain countries like Singapore, Australia, Hong Kong, United Kingdom, and the United States. For the rest of ASEAN and the world, the minimum spend for free shipping is RM300 and RM500 respectively. Please note that the delivery charge does not include any applicable importation charges, taxes, and duties by customs in the country where the order is to be delivered. You are responsible for such taxes and duties.
What is the contact information of Aurelia Atelier?
The contact information for Aurelia Atelier is as follows:
- Address: 19 Jalan 1/119 Taman Bukit Hijau, 56000 Kuala Lumpur
- Phone Number: 012-665 8443
- Operating Hours: Monday to Sunday from 10:00 to 18:00
Please note that this information might have changed, so it's always a good idea to check their official website or contact them directly for the most accurate and up-to-date information.